Returns & Exchanges
At Casabella, we want you to love your home; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the home decor items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing