Frequently Asked Questions

WHAT CURRENCY ARE THE PRICES DO I SEE ON THE SITE?
All prices are in US Dollar (USD $).

HOW CAN I ORDER?
Choose your product, select add to cart, then buy it, then put your billing information, name address, phone number and proceed to buy.

WHAT PAYMENT METHOD WE ACCEPT?
We accept all major credit cards through our merchant service provider Visa, Mastercard, Amex, PayPal.

DO YOU SHIP WORLDWIDE?
No, currently we are serving only in the United States.

MAY I GET A TRACKING NUMBER ?
Once the order has shipped, we will email your tracking number and tracking website.

MY TRACKING NUMBER ISN’T WORKING ?
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

CONTACT INFORMATION

👤 Support 8:00 AM - 10:00 PM

📞 Phone: +1 518-261-2621

📩 Email: contact@casatone.shop

🏦 Office Address: 5410 McLeod Dr, Las Vegas, NV 89120, USA